Thank you for shopping with FLYKEYS. This Shipping Policy explains how orders are processed and delivered.
All orders are processed within 1–3 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
We use trusted logistics partners to deliver our products safely.
Shipping methods may include:
Local courier delivery
Logistics freight for large items
Specialized delivery services for musical instruments
Estimated delivery times:
Malaysia: 3–7 business days
International shipping: 7–15 business days
Delivery times may vary depending on location and logistics conditions.
Shipping costs are calculated at checkout based on:
Delivery location
Product size and weight
Shipping method
Large musical instruments may require special handling and additional logistics arrangements.
If your package arrives damaged:
Take photos of the package and product immediately
Contact our support team within 48 hours
We will assist in arranging a replacement or solution.
Please ensure your shipping address is correct when placing an order.
FLYKEYS is not responsible for orders shipped to incorrect addresses provided by the customer.
For shipping questions, please contact us:
Email: [email protected]
